Terms and Conditions of Trade




1. STANDARD TERMS AND CONDITIONS OF TRADE

In these terms and conditions the goods means the goods as indicated on any company forms, price lists, quotations, orders, delivery notes or invoices.
The Company means the legal entity registered as Crafted 4 You with the Companies and Intellectual Property Commission of South Africa.
The Customer means the person and/or legal entity and/or group and/or origination that is interacting with the Company to procure or utilize the products and/or services offer by The Company

2. PRICES AND QUOTATIONS
  1. The price of the goods sold or services rendered shall be the usual price as set out in the The Company price list at the time of the sale of the goods.
  2. The Company has the right to change the prices of the goods from time to time without prior notice to the customer.
  3. All quotes remain valid for 7 (seven) days from the date of the quote. The validity of any price quoted is subject to availability, the Rand/Dollar Exchange rate and our supplier pricing. 
  4. Where applicable, Unless otherwise expressly stated, prices are exclusive of value added tax, which shall be for the account of the customer.


3. PAYMENT
  1. Payment is due immediately and strictly COD.
  2. The customer has no right to withhold payment or make set offs or deductions from any payment due by it for any reason whatsoever. No extension of payment of any nature will be granted unless reduced to writing and signed by the customer and a duly authorised representative of the company.
  3. The Company shall have the right to suspend deliveries and/or services and to exercise its rights in terms of clause 4 if any amount due by the customer is unpaid.
  4. If any amount owed is not settled in full (a) on due date (b) on demand. The Company is entitled to, without prejudice to any of its rights;  Immediately institute action against the customer and/or Cancel the sale and take possession of any goods delivered to the customer, including goods sold or disposed of by the customer which have not been paid for in full, and claim damages.
  5. Should any amount not be paid by the customer on due date, the full outstanding amount in respect of all purchases by the customer shall become due and payable, and the customer shall be liable to pay interest in respect of amounts unpaid at the compound rate of a 5% (five per cent) above the prime overdraft rate of First National Bank on all overdue amounts from due date until date of payment, calculated and payable monthly in advance.
  6. The Company reserves the right to suspend service and repairs of goods including warranty services to a customer if any amount due by the customer is unpaid or overdue.
4. WITHDRAWAL OF CREDIT FACILITIES


  1.  The companies decision to grant credit facilities to the customer and the nature and extent thereof is at the sole discretion of The Company.
  2. The Company reserves the right to withdraw, increase or decrease any credit facilities at any time without prior notice.

5. ORDERS

  1. The customer hereby confirms that the goods and services on the tax invoice issued duly represent the goods and services ordered by the customer at the prices agreed to by the customer and where performance/delivery has already taken place that the services and goods were inspected and that the customer is satisfied that these conform in all respects to the quality and quantity ordered and are free from any defects.
  2. The Company will accept all written and verbal orders from any duly authorised person representing the Customer. All such orders and any variations to orders will be binding, subject to these standard terms and conditions and may not be varied or cancelled without prior written consent from The Company. The Company will not be responsible for any errors or misunderstandings occasioned by the customer’s failure to make the order in writing. The Company may require the customer to confirm verbal orders in writing before acceptance of such orders by The Company.
  3. Orders shall constitute irrevocable offers to purchase the goods in question at the usual prices of The Company as at the date when the customer places the order of the goods, and shall be capable of acceptance by The Company by the delivery of the goods, written acceptance or confirmation of the order.
6. DELIVERY

  1. Any delivery and/or installation of products and/or services provided by the company and accepted and/or utilized by the customer constitutes acceptance of the such products and/or services by customer and payment due in full by the customer.
  2. The Company shall be entitled to split the delivery of the goods ordered in the quantities and on the dates it decides with the prior consent of the customer, which consent shall not be unreasonably withheld.
  3. In the event of the customer choosing to engage its own third party to transport the goods, the customer indemnifies The Company against any claims of any nature whatsoever that may arise from such an agreement
  4. The Company is entitled to engage a third party on its behalf to transport all goods purchased by the customer to the delivery address stipulated by the customer.
  5. Should the customer wish to receive delivery of the goods by a more expensive method of transportation than that normally used by The Company, the customer shall make such request in writing and, in the event that The Company agrees to arrange such special delivery the additional charges shall be debited to the customer’s account and shall be payable by the customer.
  6. The Company does not guarantee that the goods will be dispatched or delivered on any particular date and time, and the customer shall have no claim against The Company in respect of any loss occasioned by any reasonable delay in dispatch or delivery of any goods ordered and/or services rendered, nor may the customer cancel any order by reason of such reasonable delay.
  7. Short deliveries or goods damaged in transport must be reported to The Company within 24 (twenty-four) hours of receipt.
  8. All goods taken on an evaluation, approval or demonstration basis or all goods taken on consignment by the customer are deemed sold to the customer within 7 (seven) working days of issue if not returned to The Company in a perfect condition in the original packaging and with all accessories and manuals intact.
  9. The Company reserves the right to charge delivery charges, as and when necessary
7. OWNERSHIP AND RISK

  1. All risk in and to all goods sold by The Company to the customer shall pass to the customer on delivery thereof. Ownership in all goods sold and delivered shall remain vested in The Company until the full purchase price has been paid, and in the event of a breach of these terms and conditions by the customer, or if the customer is sequestrated or placed under liquidation or judicial management or commits any act of insolvency or enters into any compromise with its creditors or fails to satisfy a judgement granted against it within 7 (seven) days of the date of judgement or changes the structure of its ownership, The Company shall be entitled to take possession of the goods without prejudice to any further rights, and is hereby irrevocably authorised to enter upon the customer’s premises to take possession of such goods without a Court order.
  2. Goods in the possession of the customer supplied by the Company and/or serial numbers are deemed to be those for which payment has not yet been made, and should any breach of these terms occur, may be repossessed by The Company in terms of paragraph 7.1 above. The customer shall fully insure the goods purchased from The Companyag ainst loss or damage until the customer has paid the full purchase price for such goods. Pending payment to The Company for goods purchased, all benefits in terms of the insurance policy relating to the insurance of such goods, shall be ceded to The Company and any liablilit for excesses and fees shal fall appon the customer.
  3. The customer shall inform the landlord of the premises at which the goods are kept that such goods are the sole and absolute property of The Company until such time as the customer has paid the full purchase price to The Company.
8. BREACH OF CONTRACT
  1. In the event of a breach by the customer, should the customer fail to remedy such breach within 48 (forty eight) hours after receipt of notice to that effect from The Company, or should the customer repeatedly breach this agreement in such manner that the customer’s conduct is inconsistent with the intention or ability of the customer to carry out the terms of the agreement, or if the customer is sequestrated or placed under liquidation or enters into judicial management or any act if insolvency or enters into a compromise with its creditors or fails to satisfy a judgement granted against it within 7 (seven) days of the date of judgement or changes the structure of its ownership, The Companys hall be entitled without prejudice to its rights in law or in terms of this agreement to take possession of the goods and is hereby irrevocably authorised to enter upon the customer’s premises to take delivery of such goods without Court order.
  2. LEGAL PROCEEDINGS
    These terms and conditions shall be governed and construed under and in accordance with the laws of the Republic of South Africa.
    The Company shall, at its option and notwithstanding that the amount of its claim or the nature of the relief sought exceeds the jurisdiction of the Magistrate’s Court be entitled to institute action out of such court.
    A certificate issued and signed by any director, member or manager of The company, whose authority need not be proved, in respect of any indebtedness of the customer to The Company or in respect of any other fact, including but without limiting the generality of the foregoing, the fact that such goods were sold and delivered, shall be prima facie proof of the customer’s indebtedness to The Company and prima facie proof of delivery of the goods in terms of this contract.
    Any print out of computer evidence tendered by The Company shall be admissible evidence and the customer shall not be entitled to object to the admissibility of such evidence purely on the grounds that such evidence is computer evidence.
    The customer’s address in the application form shall be recognised as the customer’s domicile for all purposes in terms of this contract and/or agreement whether in respect of the serving of any court process, notices that payment of any amount or communications of whatever nature.
    6. In the event of the customer breaching any of its obligations and/or failing to make payment of any amount to The Company in time, the customer agrees to pay, and shall be liable to pay, all legal costs incurred by The Company in enforcing its rights in terms of these terms and conditions on the
    Attorney/own client scale including collection charges, tracing agent’s fees and air fares.
    The customer agrees that neither The Company nor any of its employees will be liable for any negligent or innocent misrepresentations made to the customer, nor shall the customer be entitled to resile from these terms and conditions on those grounds.
  3. ARBITRATION
    The Company may refer any dispute arising from or in connection with this contract an/or agreement to arbitration which arbitration award shall be final and binding on the customer and The Company.
    The arbitrator will be a person agreed upon by the parties or failing agreement, appointed by the Arbitration Foundation of Southern Africa, who shall then finally resolve the dispute or issue in accordance with the Rules of the Arbitration Foundation of SA.
4. RETURNED GOODS
  1. Whilst The Company is under no obligation to accept the return of goods, the customer may apply to The Company for permission to return goods and if written permission is given – such goods must be returned to the offices of The Company at the Customer’s own cost.
  2. The customer may return any defective goods to the premises of The Company or its nominee at the customer’s own cost. The Company undertakes to replace and/or repair such goods with items of the same or similar specification. No refunds will be considered in respect of return of defective goods.
  3. The Company reserves the right to offset the value of any goods accepted for return against any amounts due by the customer.
  4. In the event of a cancellation of an order by the customer,
    1. The Company reserves the right to charge the customer for costs incured.
    2. Reserves the right to offset any deposit paid for goods and/services against the costs incured by The Company at it's sole discretion.
5. WARRANTIES AND INDEMNITY
  1. Goods may be guaranteed under the manufacturer’s product specific warranties only, and all other guarantees and warranties including common law guarantees and warranties in relation to goods and services are hereby specifically excluded The Company.
  2. All guarantees are immediately null and void should any equipment be tampered with or should the “seals” on the equipment be broken by anyone other than The Company or its appointed nominee, or should the goods be operated outside the manufacturer’s specifications.
  3. To be valid, guarantee claims must be supported by the original tax invoice and the goods must be in their original packaging and must be accompanied by all accessories and manuals must be intact. All items must be returned in “as new” condition.
  4. No warranties whether express or implied shall apply, other than those provided in this contract. The Company specifically disclaims the implied warranty of merchantability and fitness for a particular purpose. No representation or warranty, including but not limited to statements of capacity, suitability for use or performance made by employees of The Company shall be considered to be a warranty by The Company. Any such statements made shall not give rise to any liability or whatsoever nature on the part of The Company, its employees, subcontractors or subsidiaries. The Company will not be liable to the customer for any loss, damage or expense of any nature, whether direct, special, indirect or consequential, including but not limited to loss or profits arising out of The Companys performance or customers’ use of the goods or services rendered.
  5. The customer indemnifies and holds The Company (including its employees, subcontractors or subsidiaries) harmless against all claims of whatsoever nature that may be brought or threatened against The Company by any third party arising from or in connection with any defect, latent or otherwise in any goods supplied and/or services rendered by The Company.

6. REPAIRS

The Companies liability in terms of a manufacturer’s warranty is restricted to, in The Company or the manufacturer’s discretion, the cost of repair or replacement of faulty goods or services or the granting of credit for such items.

7. DISCLOSURE OF PERSONAL INFORMATION
  1. The customer understands that the personal information given in the application form may be used by The Company for the purposes of assessing credit worthiness.
  2. The Company has the customer’s consent at all times to contact and request information from any persons, credit bureau or and to obtain any information relevant to the customer’s credit assessment, including but not limited to information regarding the amounts purchased from suppliers per month, length of time customer has dealt with each supplier, type of goods purchased and manner and time of payment.
  3. The customer agrees and understands that information given in confidence to The Company by a third party on the customer will not be disclosed to the customer.
  4. The customer hereby consents to and authorises The Company at all times to furnish credit information concerning the customer’s dealing with The Company to a credit bureau and to any third party seeking a trade reference regarding the customer in his dealings with The Company.
8. GENERAL
  1. The Company reserves the right in its sole discretion to vary or amend these terms and conditions from time to time and any such amended or varied terms and conditions shall be binding on the customer from the time that the amended or varied terms are published by The Company.
  2. This contract and/or agreement represents the entire agreement between The Company and the customer and shall govern all future contractual relationships between The Company and the customer.
  3. No amendment and/or alteration and/or variation and/or deletion and/or addition and/or cancellation of these terms and conditions, whether consensual or unilateral or bilateral shall be of any force and effect unless reduced to writing and signed by a director of The Company. No agreement, whether consensual or unilateral or bilateral, purporting or obligate The Company to sign a written agreement to amend, alter, vary, delete, add or cancel these terms and conditions shall be of any force and effect unless reduced to writing and signed by a director of The Company.
  4. No relaxation or indulgence with The Company may grant the customer shall prejudice or be deemed to be a waiver of any The Companies rights in terms of these terms and conditions.
  5. The customer shall not cede its rights nor assign its obligations under these terms and conditions.
  6. The Company shall at any time in its sole discretion be entitled to cede all or any of its rights in terms of this terms and conditions to any third party without prior notice to the customer.
  7. The customer undertakes to notify The Company within 7 (seven) days of any change of address or change in member, director, shareholder, trustees, address or the information as set out in the agreement.
  8. The headings in this document are included for convenience and are not to be taken into account for the purpose of interpreting this contract.
  9. Each of the terms herein shall be a separate and divisible terms and if any such term becomes unenforceable for any reason whatsoever, then that term shall be severable and shall not affect the validity of the other terms.
  10. The customer undertakes to inform The Company in writing at least 14 (fourteen) days prior to the intended selling or alienating of the whole of or any part of the customer business and failure to do so will constitute a material breach of this contract entitling The Company to cancel the contract without further notice to the customer.
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